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ASSISTANT MAITRE D'HOTEL

Le 14 février

Critères de l'offre

  • Assistant (H/F) , Maître d'hôtel (H/F)
  • France
  • CDI
  • Domaines d'expertise : Recruitment , Logistics , Support , Transport , Bistrot / Restaurant - Pension / Auberge Voir plus , Certification , Manageur , Sales , Médical Voir moins

L'entreprise : MSC Cruises

MSC Cruises is the world's largest privately-owned cruise company and the number one cruise line in Europe and South America. A game-changer in the world of cruises, the Company has achieved 800% growth in its first ten years, building a global reputation in the industry and one of the youngest cruise fleets at sea. MSC Cruises is headquartered in Geneva, Switzerland.

The MSC Cruises fleet currently comprises 16 ultra-modern, highly innovative and elegantly designed ships, offering an unparalleled holiday experience with always delicious and authentic food, award-winning entertainment, plenty of relaxation, comfortable accommodation, as well as impeccable service and expertise.

Under its ambitious industry-unprecedented €11.6 billion investment plan, the fleet is set to expand to 25 mega-cruise ships by 2026. To date, MSC Cruises has designed six new ship classes, all prototypes that push the boundaries of marine architecture and design.

MSC Cruises feels a deep responsibility towards the physical and human environments in which it operates. The Company operates with the greatest respect for the world's oceans and is on an ongoing journey to further develop innovative ways of lowering the environmental impact of its cruise passages.

MSC Cruises holiday experiences are sold across the globe through a distribution network in 70 countries. The Company employs over 23,500 people worldwide, both ashore and on board its ships. MSC Cruises is part of MSC Group which is comprised of leading transport and logistics companies.

Description du poste

• Assists the Maître D'Hôtel, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service;

• Inspects that all restaurant service stations are clean and the mise en place is correct before and after every service;

• Controls the daily work of dining service crew in the assigned restaurant;

• Motivates the dining service staff to improve food & beverage revenues;

• Handles and resolves guest complaints regarding dining quality and service;

• Supports the Maître D'Hôtel in their cost control responsibility through close monitoring of the inventory.

Description du profil

• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);

• Education within hotel/catering industry or equivalent experience in 4/5 star restaurant, hotel or resort;

• Computer literacy;

• Good management and organisation skills;

• Sales orientated;

• Interpersonal and communication skills;

• Passion about hospitality and customer service driven;

• Cruise industry experience is an advantage;

• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);

• A recognised medical certification is required before starting to work on board.

VISA REQUIREMENTS

Passport (with a validity of more than 1 year)

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.


Référence : 2175291


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